Agent greeted me at door, patiently listened to my concerns, explained price differences, and invited me to talk with family, and make an appointment when decision was made. Cheryl Ashel
It was awesome. Barb Steuber was above a 10. She made me feel very comfortable. I put hearing aides off for 2 years and today I ordered them. Tha k you BCBS. I started on phone with McKala. Everything was super. Why did I wait so long. Thank you.😁
Had a small issue with one of my hearing aids. They took me in immediately and resolved the issue. Very professional.
Always friendly, courteous, and very knowledgeable. I have referred my brother and several friends to Lonnie. The product he offers is so superior to what I was wearing 3 years ago.
Went in needing IEM impression molds done. Considering there was a hearing aid appointment ahead of me, they were fast, courteous, professional… I’m sending everyone I know there. Lonnie is awesome.
Very professional and knowledgeable Hearing Healthcare Associate Barb Steuber was patient and helpful and not at all condescending or impatient. I look forward to meeting with her and sharing any thoughts regarding my hearing aid.
They go above and beyond for their patients. A++ rating
Professional, took plenty of time with me explaining the hearing test and offering hearing aid options. I would recommend this company to anyone looking for unique services
Wealth of knowledge and information. I didn’t know what to expect and they answered questions I hadn’t even thought of. They let me demo a pair of hearing aids to show me the benefits of them. Top notch service and knowledge. Can’t wait to get my new hearing aids in...
Good service & friendly
Appointment with Lonnie went well. He addresses my concerns.
Had a problem. Staff was friendly and quickly solved my problem. Thanks.
Great communication and customer care!
Great job, Customer Service is really good, something most businesses fall short on.
Hearing Health Care and Associates have worked with my mother for years and have provided kind and excellent services as she has grown older. They take the time to answer all questions with kindness and patience. They are currently also helping me personally as I am having my own hearing...
Always so helpful, professional, and friendly. I would highly recommend them for your hearing needs
Great first experience. Barb is professional, thorough and knowledgeable!
I recently switched from another provider. I am completely satisfied with the switch. Not only were my hearing aids significantly cheaper, but Lonnie and team provide exceptional personalized service. I am hearing better than ever and I love how easy it is to adjust programs on the hearing aids.